Completed Task: 72. Resolve OU complaint
I won’t go into all the boring details about the complaint but the end result was that the OU owed me some money and getting it appeared to be a battle of wills. While I thought Dutch organizations were awful at customer service, the OU seemed to be taking it one step further with poor response times, losing letters and point blank rudeness.
Luckily the issue was resolved towards the end of last year when I finally got my refund. So why didn’t I mark the task of the list then? Well because I logged in to look at my record only to see a fail mark next to a class rather than a withdrawl. Thinking I was now going to have to fight this battle I put the whole thing to the side to deal with in 2009.
However I have just logged in and see that the fail has been removed, meaning the complaint is well and truly resolved. Case closed…thank goodness!
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